Our store will be closed on the 8th, 14th, 15th, 18th, 22nd, 23rd and 29th of January.

Display of Specified Commercial Transactions Act

Distributor
Matsuno Watch Shop
Operations Manager
Hiromitsu Matsui
location
Shizuoka Prefecture, Shizuoka City, Aoi Ward, Nanamacho 3-7
telephone number
054-275-2778
email address
matunotokeiten@gmail.com
Required fees other than the product price
・Bank transfer fees when purchasing by bank transfer.
・COD fees when purchasing with COD.
Application expiration date
In principle, the period will be 5 days after order confirmation (the automatic email confirmation is sent).
Defective Products
If a product is defective within 7 days of arrival, we will replace or repair it.
Sales volume
There are no particular specifications (depending on the product)
Delivery time
Once your order is received, it will be delivered within 7 days.
If there is a delay due to bad weather, circumstances of the delivery company, or any other reason, we will notify you by email.
Payment Method
Bank transfer, cash on delivery, credit card payment
Payment Deadline
-If paying by bank transfer, please transfer the amount to the account specified by our store within 5 days of the order date.
If it exceeds 5 days, your order will be cancelled.
Please place your order again.

- In the case of cash on delivery, please pay the shipping fee to the Yu-Pack or Kangaroo Mail delivery person when the product is delivered. 
Return deadline
Returns and exchanges of products will not be accepted except in the case of initial defects.
Return Shipping Fee
In the event of initial defects or incorrectly shipped items, we will handle the matter by cash on delivery.